22 October 2006
I ranted a bit a few days ago.
A trip to the bookstore not only reignited my frustrations with drivers, but it reminded me of the sorry state of publishing these days. You’re buying books for $27.95 (give or take) and they contain grammatical mistakes, spelling errors and word omissions. That shouldn’t happen.
Whether you go to restaurants, wait on service in department stores or have people doing contracted work, you are no doubt experiencing the same levels of service and quality that AlphaPatriot is seeing.
The key question? What do you do about it? What is the consumer able to do about such miserable quality and service?
Filed under: Quality