Rodent Regatta

Thankfully, this latest phase of my Baldrige work will end today. If you needed something done really well or you needed to improve something to a new, higher level of performance, would you ask the government of the United States to do that for you? The Baldrige Award is all about the government’s notion of what a quality process should include.

There’s some good in the material. There’s also some bureaucracy that’s laughable. I’ll be back on track tonight or tomorrow.