18 August 2003
HP’s information system tells me that the laptop has been fixed. There’s no word on what was done.
However, HP did provide a FedEx tracking number. You can see that the laptop made it back to Memphis over the weekend. It’s scheduled to be delivered here by 3:00 p.m. today. We’ll then know whether or not the drive was reformatted and whether or not HP was able to diagnose and repair the boot problem.
More when I know it.
Filed under: The Hp Way