Rodent Regatta

I’ve been doing what Meryl is talking about – not with web design – with business processes. Similar techniques, different names and mostly similar goals. The big difference is in the measurement side of all of this. We use control charts and the like to determine process capabilities and capacities as a normal part of our work. Additionally, we apply statistical process control to the ongoing management of processes.
Maybe applying those same skills to web design will give me some insights into why I can’t get this stuff to work.
Identifying Core Processes. Stop rolling your eyes at the mention of processes. Processes make up my day job and I know they’re a pain. I’ve heard every excuse in the book. Even I… [meryl’s notes]