Is Ibm On Your Wish List?

10 December 2002

The last time I read a customer service story like this one, it surrounded a product from HP or was it Compaq; no, Dell; no… Unfortunately, it could have been any of them. Part 2 of the story ran today, but the problem continues. We’re not yet to the ”happy” ending.

Unfortunately, any happy ending will be clouded by the political tripe that Tobias chose to embed at the end of his latest horror story. I’m a shareholder in IBM, but in this particular case, if IBM could continue this sorry customer service scenario for a while longer it would suit me just fine.

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