Rodent Regatta

In an effort to show regular readers that I will also link to Andrew Tobias when he writes as he once did, take a look at his most recent attempt to order something from IBM. This one feeds us no political sniping or whining.

Also, in fairness to IBM, I listened to a story just yesterday in which a friend of mine described his attempt to diagnose a problem with two IBM NetVistas that were purchased in 2001. Using a search engine and IBM’s technical support people, he found out that IBM was providing an extended warranty exchange for the primary system board. In fact, IBM sent a technician to my friend’s home to replace the system boards. No charge for the boards. No charge for the shipping. No charge for the technician.

We take the good with the bad.