1 March 2004
For the past twelve years I’ve believed that corporate culture does more to set the direction of a business than the leadership of the business can ever do. Certainly, the leadership of a business can start the corporate culture, but changing cultures is very, very difficult work. There is no end to the number of fads that have been embraced with an eye toward transforming corporate culture. Most of the time such fads fail.
Filed under: Quality