9 January 2004
This one deserves your attention if you’ve not already read it.
Too many of the initiatives for improvement become mere programs or fads because their regimens obscure the fact that things must get done. Sometimes – often in fact – this is the fault of the leader of the initiative. Sometimes, though, it is difficult to get beyond all of the rigors of the improvement methodology to actually accomplish real work.
In this book you’ll find ways to cut through all of that.
Filed under: Quality