4 November 2003
Three cheers for Joe Ely. He connects dots that few, if any, advocates for specific improvement methods will ever connect. He looks back in time to determine who and how improvement was done before improvement fads rained down on business like consultants! W. Edwards Deming (with one ’m’) provided so much wisdom in his 7 deadly diseases and 14 points.
There’s a tremendous amount of truth in what Joe says here.
Filed under: Quality