Rodent Regatta

If you’ve read Warren Buffett’s article and you want to make your own contribution to solving the trade deficit, read this article and reconsider any agreement you might have made to manufacture, program or offer teleservices via offshore outsourcers. You’ll prevent problems such as this. You’ll likely save money even though your original justification for going offshore looked so airtight.

Here’s an excerpt:

Cultural differences are a major hurdle to effective project management. Start with a word like ”yes.” Americans usually think yes means a person agrees with a statement or a question, while Indians will often use the word to confirm they understood what the speaker was saying, not that they necessarily agree.

Precious Connection
by Mary Hayes
Information Week
October 20, 2003