8 August 2003
Paving the way for tomorrow’s continuation of The Saga, take a look at these two screen shots: #1 and #2. They illustrate what HP’s own systems are saying to their customer service people about the status of my laptop computer.
I have blocked out a couple of key pieces of information for security purposes, but I think you can tell from these screenshots that the laptop I sent to HP remains missing and they don’t even realize it.
Filed under: The Hp Way