Will Things Ever Return To Normal?

6 August 2003

I was able to get some work done last night. Arriving at my desk at 5:30 a.m. this morning, I discovered that the local cable company was still having trouble being a reliable ISP.

The call to tech support resulted in all of the ”you’re an ignorant user” kinds of questions followed by all of the ”you’re an ignorant user” kinds of tests. Completing the last test, the phone babe concluded that there must be something wrong.

She told me the ”Memphis office” had some outages earlier this month. I about reached through the phone. I was without power, phones or Internet service for 13 days. She then said the Memphis office wouldn’t open until 8:00 a.m., but she’d enter a ”trouble ticket.”

Moments ago, I got Internet access again. No clue as to how dependable it will be.

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