Rodent Regatta

Joel Spolsky pointed to one of the books about W. Edwards Deming’s methods earlier this week. I missed it, but I’m catching up. If you never actually studied methods for making things better – making anything better – Dr. Deming’s work leads the pack.

You can take all the Six Sigma, Baldrige Award, ISO 9XXX and every other “fad,” but you’ll find the roots of each in Deming.