Somebody Make Sure It Will Start Up

7 October 2002


I’ve had a new HP notebook (Pavilion zt1290) since late in July. It requires between 8 and 10 restarts to start it. HP has been on the phone with me twice. During one call the machine was taken almost completely apart. Three BIOS updates, reformatted drive twice – you know the drill(s).
With the machine off, you press the power button. During start up the machine locks – tight! You must power it off. The next time it starts, it gets a bit further in the process, but locks again. This continues for between 8 and 10 starts followed by power off before I can get to a stable Windows desktop. Solution? Leave it on. However, that defeats the purpose of buying a notebook, doesn’t it?

HP’s new notebook: How low can it go?. Hewlett-Packard will unfurl a new Athlon-based notebook for small businesses on Monday, including one model that will retail for $899—its cheapest to date. [CNET News.com]

Get it right HP.

 

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