An Update And A Recommendation

3 September 2002

AN UPDATE AND A RECOMMENDATION
How do you make something good even better?


Many tools exist for creating weblogs. It isn’t entirely clear which product is the market leader or by what measures one determines a market leader in weblog tools. However, Radio Userland must be among the top tools for weblog writers.
With that in mind, I’d like to offer an update and a recommendation to the developers and users of Radio Userland. (By the way is the product Radio and the company Userland or is the product Radio Userland and the company is Userland Software, Inc.?)
First, the update. Saturday, I pointed to a frustrated Radio user’s post. Then, this morning, I experienced the third instance of Radio ”overwriting” a previous day’s posts. I buried this last link in a post about 20 marketing and advertising questions that appeared in the New York Times. That’s where the linkage to the recommendation begins.
Radio Userland or Userland Software, Inc. should undertake a review of several things to improve its standing in the weblog community. In no particular order, here’s a set of requirements reviews to make certain Radio is meeting the needs of its target audience:

  1. A technical review to make certain all features perform as designed.
  2. A documentation survey and review to make certain that the appropriate levels of documentation exist and are well-organized and accessible.
  3. A feature and wish list review to determine the most-requested new features and functionality that customers are asking for.
  4. A specifications review to make certain that appropriate (not minimum) hardware specifications are in place prior to installing Radio.
  5. A prerequisites review to identify/specify what types of users Radio Userland is seeking and what skills they must have to do certain things to (and within) Radio. (A product pointed to lawyers and librarians probably has a little different feature set than one pointed to PHP programmers.)

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