Rodent Regatta

The late Philip Crosby spent a lifetime teaching others how to build quality and prevention of errors into every business process. I may have my estimates crossed up, but I think I recall that Crosby’s estimate of the cost of rework in companies was 25% of sales for a manufacturing business and 40% of expenses for a services business. It would be interesting to correlate those guesstimates with the ones IDC came up with.
As much focus as we think we’ve placed on productivity, efficiency and effectiveness, Deming, Juran and Crosby truly showed the way when it came to methods that build quality into processes. I agree and would love to pursue an effort to make K-Logs part of the on-going solution.

A snippet from CFO magazine (thanks Omar).  This is definitely something that K-Logs could solve:    U.S. researcher IDC estimates the cost of ”knowledge deficit” defined as costs and inefficiencies that result from intellectual rework, substandard performance, and inability to find knowledge resources at Fortune 500 companies is about $5,000 per knowledge worker per year, and rising. [John Robb’s Radio Weblog]