It was 1969. I was in the tenth grade. Clearly, we weren’t thinking about things like this.
There’s not much no chance that I’m going to take up computer programming any time soon. However, I like the motivational aspect of seeing what a 15-year old has done with his skills. Spend a few minutes at Yuvi’s weblog and you’ll probably find a lot to like about his weblog design as well as its content.
Sometimes I find myself wishing I could be more positive about goods and services that I spend money on. More accurately, I wish I could bring myself to spare loyal readers the grimy details. Alas, I can’t.
Regular readers are well aware of The HP Way and how After Hours ships the wrong sizes of clothes for the most important events in a person’s life. It’s tiresome to write about such atrocious service, but cathartic and necessary.
On December 8 Amazon took an order for a camera. I didn’t realize at the time that they were “farming the order out” to TigerDirect. Worse, TigerDirect was backordered. None of that stopped these two companies from billing my credit card and going completely silent. When I finally inquired I got a string of differing delivery dates and promises.
When I attempted to cancel the order, I was given a couple of email lectures followed by a return authorization. Why would I need a return authorization when TigerDirect is backordered and I never received the camera?
Finally, when I suggested that TigerDirect simply cancel my order, they went silent again. Please understand that this is all about $129.99 plus $7.24 for shipping which has already been charged to my credit card. In other words, it ain’t about the money, it’s about the lousy service and misrepresentations. Hint to both companies: Christmas has come and gone!
We’ll see whether Amazon and/or TigerDirect are willing to make good on this mess. As for not reporting these matters in the New Year, fugedaboudit.
If your company is clueless (and careless) about quality, the public (including my 7 readers) deserves to know.
UPDATE: For those who want to read a little more about Tiger Direct and the parent (public) company, follow this link and then, this one. Here’s a quote:
Users at several Internet scam-reporting message boards report that TigerDirect and its sister organization OnRebate.com deliver shoddy equipment or fail to pay promised large rebates on items. Support requests by e-mail and phone are refused or delayed. The Better Business Bureau has given TigerDirect an “unsatisfactory” rating for its performance in these matters. These allegations also exist against its twin site (in design and merchandise), globalcomputer.com. A website named TigerDirectSucks.org carries pro and con messages about the company, including what purport to be postings from ex-employees.
Oh, by the way, HAPPY NEW YEAR!
In the early 1980’s I spent some time heading up a firm that developed computer-generated energy management models for commercial buildings. We modeled a facility using software that dealt with three primary aspects of building operation: architecture, mechanical equipment and electrical equipment.
Here’s a headstart on the new year.
Show me a Windows Experience Index above 5.0 on a laptop for less than $1500 and I’m all over it.
Filed under: Technology
Let There Be Light
by Point of Grace
(Star of wonder, star of might)
(Star with royal beauty bright)
(Westward leading, still proceeding)
(Guide us to thy perfect light)
From the beginning the Father
Had a magnificent plan
Revealed through the law and the prophets
To fulfill the redemption of man
He spoke after centuries of silence
In the midst of a still, starry night
And Emmanuel came down among us
And the Father said “Let there be light”
Let there be light!
Let it shine bright
Piercing the darkness with dazzling white
Hope for the hopeless was born on that night
When God sent his Son
And said “Let there be light”
Let there be light! Oh Yea Yea!
People who walked in great darkness
Gathered from near and afar
Shepherds with flocks in their keeping
Three kings who follow a star
Together the poor and the richest
Witness that Bethlehem night
And the sky full of angels announcing
The birth of a glorious light
Let there be light!
Let it shine bright
Piercing the darkness with dazzling white
Hope for the hopeless was born on that night
When God sent his Son
And said “Let there be light”
Let there be light! Oh Yea Yea!
We who are His have this calling
To praise Him, and make His name known
So one day the presence of Jesus
Shines in every heart and every home
(Shines in our home)
(Star of wonder, star of beauty bright)
Let there be light!
Let it shine bright
Piercing the darkness with dazzling white
Hope for the hopeless was born on that night
When God sent his Son
And said “Let there be light”
Let there be light! Oh Yea Yea!
Foxtails, mudflaps and curb feelers for your life!
